Living in a block of flats? We install full-fibre infrastructure for landlords

Complete Fibre works with landlords to install fibre infrastructure in flat blocks, also known as MDUs/ Multi-Dwelling Units. You need this digital infrastructure (the cables and wiring that enable Internet Service Providers (ISPs) to connect homes to broadband) in place before you can buy a full-fibre broadband service.

Our single installation process enables multiple ISPs to connect and offer residents a choice of full-fibre broadband services. Each ISP simply plugs into the network we’ve installed, without further installation work. This reduces carbon emissions, minimises disruption, and future-proofs buildings. We support landlords to ensure all government legislation for resident buildings is met, including the Fire Safety Act 2021 and Building Safety Act 2022, and exceed industry safety and quality standards as 100% of our installations are audited.

What is full-fibre broadband?

Full-fibre broadband uses fibre optic cables. It’s the next generation of broadband internet technology, and replaces the old copper technology that is gradually being switched-off across the UK. Fibre cabling is often made up of a transparent glass material, that uses pulses of light to transfer information. Full-fibre broadband is much faster and more reliable, and your household can do more online and use more devices without it slowing down. So whether you want to learn, work, play, shop, watch or create, it provides a better online experience.

FAQs for residents

Find quick answers to some common questions.

We work with landlords to install Complete Fibre

Complete Fibre installations are arranged by your landlord as they are responsible for the communal areas in blocks of flats. We work directly with landlords on their digital infrastructure strategy, and install Complete Fibre infrastructure in buildings that are viable on the landlords behalf.

If you would like to have Complete Fibre installed in your building, please reach out to your landlord who can get in touch with us directly.

Residents FAQs

Full-fibre broadband uses fibre optic cables. It’s the next generation of broadband internet technology, and replaces the old copper technology that is gradually being switched-off across the UK. Fibre cabling is often made up of a transparent glass material, that uses pulses of light to transfer information.

Full-fibre broadband is much faster and more reliable, and your household can do more online and use more devices without it slowing down. So whether you want to learn, work, play, shop, watch or create, it provides a better online experience.

The cables and wiring that enable internet service providers to connect to your home. Fibre Optic digital infrastructure provides high speed network connectivity directly to your home.

Safety is our main priority, and we are the only fibre infrastructure specialist signed-up to the Building a Safer Future Charter. We are currently on the rigorously assessed journey towards Building a Safer Future Champion status, and are collaborating with the sector to further raise standards.

Our single installation process enables multiple internet service providers (ISPs) to connect and offer you a choice of broadband services. Each ISP simply plugs in to the network we’ve put in, without further installation work. This minimises disruption and drilling etc, and every detail of our work is independently audited to the most stringent safety and quality standards.

Complete Fibre install full fibre infrastructure in multi-dwelling buildings for housing association and private landlords, so that residents can access next generation speed internet and other digital services. Without this fibre optic digital infrastructure in place you won’t be able to receive a faster, more reliable fibre broadband service.

Landlords are responsible for equipping buildings with our full fibre infrastructure, and we install it on their behalf. If you would like to get full fibre infrastructure installed in your building, please contact your landlord and ask them to get in touch with Complete Fibre, as we can’t install it at your request.

It doesn’t cost you or your landlord anything to have our fibre network installed in the building. However, it’s important to know that our service doesn’t get you online – you will need to choose and pay for a broadband package from an ISP.

Complete Fibre are working with landlords to install full fibre networks in their buildings.

Over the next few years, the ‘Copper Switch Off’ will take place, meaning anybody who still relies on old copper cabling to access the internet and digital services, will lose their online access as the system is switched off around the UK.

Replacing old copper cables with ultra-fast fibre ones will improve the quality, efficiency and speed of your home internet connection.

Complete Fibre’s installation of the new fibre optic cable network will be completed in the communal areas of your building: access to your home is not required.

Once the installation of this new network is completed, ISPs can connect to the building and will offer new fibre services to your home. If you want to upgrade to one of these packages, the ISP you choose will need access to your home to connect the new fibre broadband service.

Once our work is finished you’ll hear from Internet service providers with a selection of fibre broadband packages. You don’t have to buy any of these services if you’d rather keep your current service.

If you choose to order a fibre broadband package from an ISP, you will have access to faster and more reliable upload and download speeds, making it ideal for families and friends to be working, learning and playing online at the same time. You’ll particularly notice the difference when video streaming, online gaming and downloading large amounts of data at the same time.

Wireless performance is affected by many things: high buildings, the position of the access point within a building, the thickness of walls and ceilings, and even the weather.

The most reliable, futureproof solution is to deliver broadband services down stable, fibre optic networks all the way into your home.

All copper cables that provide internet services will be switched off in 2025. If you want to continue to access the internet from your home, you must have access to full-fibre infrastructure.