What information we collect
The personally identifiable information we collect from you includes but is not limited to, your name and your email address. None of that information about you will be collected without your explicit consent.
We may collect anonymous, non-personally identifiable data like website visits. Such statistics are for internal purposes only and do not hold any personal information, nor they can be used to collect it.
How We Use Your Information:
Collected information only serves the purposes which are clearly stated before you are asked to provide that information.
- To customise user experience and make the site easier for you to use, as well as create and publish content most relevant to you.
- To provide feedback for any inquiries that you may have, any surveys or questionnaires.
- To handle complaints or provide operational notices.
If we want to use your information for any other purpose, we will ask you for consent and will use your information only on receiving your consent and then, only for the purpose(s) for which grant consent unless we are required to do otherwise by law.
How We Share Your Information:
We do not distribute personal information in any way. We never sell or rent collected information. The only circumstances under which your personal information may be disclosed are the following:
- If we are required to do so by law or regulations;
- To protect the rights and property of thecompletefibre.com;
- If our records indicate any form of fraudulent or deceptive activities of which a governmental agency should be made aware;
- If any of your communication on the Website suggests possible harm to others.
We will not transfer your personal information to any third party without seeking your consent, except in limited circumstances as described below:
We require such third party’s to use the personal information we transfer to them only for the purpose for which it was transferred and not to retain it for longer than is required for fulfilling the said purpose.
Depending on the law that applies, you may have a right to access and rectify or erase your personal data or receive a copy of your personal data, restrict or object to the active processing of your data, ask us to share (port) your personal information to another entity, withdraw any consent you provided to us to process your data, a right to lodge a complaint with a statutory authority and such other rights as may be relevant under applicable laws. To exercise these rights, you can write to us at Complete Fibre, Noble House Capital Drive, Linford Wood, Milton Keynes, Buckinghamshire MK14 6QP, United Kingdom. We will respond to your request in accordance with applicable law.
Do note that if you do not allow us to collect or process the required personal information or withdraw the consent to process the same for the required purposes, you may not be able to access or use the services for which your information was sought.
Appropriate physical and electronic procedures are in place to prevent unauthorised access or disclosure of your personal information.
The security of your information is important to us and we will use reasonable security measures to prevent the loss, misuse or unauthorized alteration of your information under our control. However, given the inherent risks, we cannot guarantee absolute security and consequently, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.
Third Party Links & Use Of Your Information:
Grievance / Data Protection Officer:
If you have any queries or concerns about the processing of your information that is available with us, you may email our Grievance Officer at Complete Fibre, Noble House Capital Drive, Linford Wood, Milton Keynes, Buckinghamshire MK14 6QP, United Kingdom. We will address your concerns in accordance with applicable law.