This Privacy Policy sets out how Complete Fibre (Noble House Capital Drive, Linford Wood, Milton Keynes, Buckinghamshire MK14 6QP, United Kingdom, hereinafter known as “Website”, “we”, “us”) protects and uses information collected when you use our website (https://thecompletefibre.com//). The online information practices outlined in this Privacy Policy relate to any personally identifiable information, anonymous data collection and reporting.

By accessing or using our website (‘the Service’), you are consenting to the collection, use and disclosure of your information in accordance with this Privacy Policy. If you do not consent to the same, please do not access or use the Service.

We may modify this Privacy Policy at any time without any prior notice to you and will post the revised Privacy Policy on the Service. The revised Policy will be effective 180 days from when the revised Policy is posted in the Service and your continued access or use of the Service after such time will constitute your acceptance of the revised Privacy Policy. We therefore recommend that you periodically review this page.

What information we collect

The personally identifiable information we collect from you includes but is not limited to, your name and your email address. None of that information about you will be collected without your explicit consent.

We collect non-sensitive information like your IP address by using ‘cookies’. This standard technology is used by many commercial websites and serves to gather data on how the site is used. See our Cookie Policy for more information.

We may collect anonymous, non-personally identifiable data like website visits. Such statistics are for internal purposes only and do not hold any personal information, nor they can be used to collect it.

How We Use Your Information:

Collected information only serves the purposes which are clearly stated before you are asked to provide that information.

  • To customise user experience and make the site easier for you to use, as well as create and publish content most relevant to you.
  • To provide feedback for any inquiries that you may have, any surveys or questionnaires.
  • To handle complaints or provide operational notices.

If we want to use your information for any other purpose, we will ask you for consent and will use your information only on receiving your consent and then, only for the purpose(s) for which grant consent unless we are required to do otherwise by law.

How We Share Your Information:

We do not distribute personal information in any way. We never sell or rent collected information. The only circumstances under which your personal information may be disclosed are the following:

  • If we are required to do so by law or regulations;
  • To protect the rights and property of thecompletefibre.com;
  • If our records indicate any form of fraudulent or deceptive activities of which a governmental agency should be made aware;
  • If any of your communication on the Website suggests possible harm to others.

We will not transfer your personal information to any third party without seeking your consent, except in limited circumstances as described below:

Analytics

We require such third party’s to use the personal information we transfer to them only for the purpose for which it was transferred and not to retain it for longer than is required for fulfilling the said purpose.

We may also disclose your personal information for the following: (1) to comply with applicable law, regulation, court order or other legal process; (2) to enforce your agreements with us, including this Privacy Policy; or (3) to respond to claims that your use of the Service violates any third-party rights. If the Service or our company is merged or acquired with another company, your information will be one of the assets that is transferred to the new owner.

Your Rights:

Depending on the law that applies, you may have a right to access and rectify or erase your personal data or receive a copy of your personal data, restrict or object to the active processing of your data, ask us to share (port) your personal information to another entity, withdraw any consent you provided to us to process your data, a right to lodge a complaint with a statutory authority and such other rights as may be relevant under applicable laws. To exercise these rights, you can write to us at Complete Fibre, Noble House Capital Drive, Linford Wood, Milton Keynes, Buckinghamshire MK14 6QP, United Kingdom. We will respond to your request in accordance with applicable law.

Do note that if you do not allow us to collect or process the required personal information or withdraw the consent to process the same for the required purposes, you may not be able to access or use the services for which your information was sought.

Cookies Etc.

To learn more about how we use these and your choices in relation to these tracking technologies, please refer to our Cookie Policy.

Security:

Appropriate physical and electronic procedures are in place to prevent unauthorised access or disclosure of your personal information.

The security of your information is important to us and we will use reasonable security measures to prevent the loss, misuse or unauthorized alteration of your information under our control. However, given the inherent risks, we cannot guarantee absolute security and consequently, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.

Third Party Links & Use Of Your Information:

Our Service may contain links to other websites that are not operated by us. This Privacy Policy does not address the privacy policy and other practices of any third parties, including any third party operating any website or service that may be accessible via a link on the Service. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility or liability for the content, privacy policies or practices of any third party sites or services.

Grievance / Data Protection Officer:

If you have any queries or concerns about the processing of your information that is available with us, you may email our Grievance Officer at Complete Fibre, Noble House Capital Drive, Linford Wood, Milton Keynes, Buckinghamshire MK14 6QP, United Kingdom. We will address your concerns in accordance with applicable law.